Privacy Policy

We may collect the following categories of information:

• Identifiers: Name, email address, phone number, company name, and other contact details you provide.
• Commercial Information: Records of services purchased or considered.
• Internet and Technical Data: IP address, browser type, device type, pages visited, referring URLs, and interactions with our site or ads.
• Geolocation Data: Approximate location based on your IP address.
• Other Information You Provide: Any information you voluntarily submit through forms, surveys, or communications with us.

• Directly from you when you fill out forms, request information, or communicate with us.
• Automatically through cookies, pixels, and similar tracking technologies when you visit our site or click on our ads.
• From third-party partners such as advertising networks and analytics providers.

We use the information we collect to:

• Provide and improve our services.
• Personalize and optimize our website, ads, and communications.
• Respond to inquiries and provide customer support.
• Send you marketing messages where permitted by law.
• Detect and prevent fraud or security issues.
• Comply with legal obligations.

We may share information:

• With service providers who perform services on our behalf (for example, hosting, analytics, marketing).
• With advertising platforms (such as Meta) to deliver and measure ads.
• As required by law or to protect our rights and safety.
• With your consent or at your direction.

We do not sell your personal information for monetary consideration. We may “share” personal information for cross-context behavioral advertising as defined under California law.

We use cookies, pixels, and similar technologies to:

• Remember your preferences.
• Measure site performance and ad effectiveness.
• Personalize content and offers.

You can manage cookies through your browser settings. You may also opt out of targeted advertising using industry tools like the NAI Opt-Out or YourAdChoices.

If you are a resident of California, Virginia, Colorado, Connecticut, or Utah, you may have the right to:

• Request access to the personal information we have collected about you.
• Request deletion of your personal information.
• Request correction of inaccurate personal information.
• Opt out of the “sharing” of personal information for targeted advertising.

To exercise your rights, please contact us at privacy@reachium.io. We will verify your request using reasonable methods and respond within the timeframes required by law.

We use appropriate technical and organizational measures to safeguard personal information, including encryption in transit, access controls, and regular security monitoring.

We keep personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

When you connect Reachium to ChatGPT or another MCP client, you select a Reachium workspace and authorize permissions. Reachium receives tool requests and the information supplied with those requests. It returns results to the connected client within the authorized workspace and permissions.

• Information processed: Depending on the tools you use, requests and results may include workspace and account information, professional lead and contact records, campaign activity and performance, conversation content, brand information, documents, and posts. Authorized changes are saved in Reachium. Some actions can contact people, publish content, or use credits with a connected provider.
• Use and sharing: We process this information to authenticate the connection, carry out requested actions, return results, and maintain security and reliability. Results are shared with the connected client, including OpenAI when you use ChatGPT. Requested actions may also involve our hosting and database service providers and the services connected to your workspace. The connected client handles the information it receives under its own terms, privacy policy, and your account settings.
• Connection and audit records: We maintain authorization records and operational audit metadata, such as the workspace and connection identifiers, tool name, permission scope, request time, outcome, argument field names, and selected identifiers of affected records. The MCP tool-call audit does not store argument values or full tool responses. This describes that audit record, not the workspace records a requested action creates or updates.
• Credentials and sensitive information: Enter third-party API keys and other connection credentials only in Reachium Settings, not in a ChatGPT conversation. MCP webhook tools do not return signing secrets; manage these in Reachium Settings. Do not submit payment-card details, government identifiers, health records, biometric data, passwords, or other authentication secrets through the integration.
• Disconnecting and deletion: You can revoke the relevant connection in Reachium Settings under Developer, API keys. Revocation stops future access using that connection; it does not delete existing workspace records or copies already returned to ChatGPT or another client. The Data Retention section above applies to Reachium records. To request access, correction, or deletion, contact privacy@reachium.io as described under Your Privacy Rights. Manage information held by the connected client through the privacy controls of that service.

Our services are not directed to children under 18, and we do not knowingly collect personal information from anyone under 18.

We may update this Privacy Policy from time to time. If we make material changes, we will post the updated policy on this page with a new effective date.

Reachium, Inc.

privacy@reachium.io